Process Senior Operator

Careers > Process Senior Operator 

Job Purpose

Through a well-managed team, the post holder will be responsible for assisting the Process Supervisor on managing the planning, co-ordination and control of all resources associated with the Process Area to enable their department to pack coffee products in accordance with the planned schedule whilst ensuring a safe operation, meeting quality standards and controlling costs and wastage.  Ensuring the Process operation adds value for customers, employees and the Company.

Main Duties and Responsibilities

  • To ensure all supervisor food safety and health and safety checks are completed on time and in full. Any issues to be raised with QA immediately.
  • You have been provided radio, it must be on full charge at the start of each shift and remain with you through your shift
  • When the Supervisor is on holiday/sick, you may need to open and lock the factory, start up and shutdown the plant.
  • To ensure adherence to all Health and Safety policies adopted by Cafea UK.
  • To maintain excellent GMP standards at all times in the Packing Area, delivering quality standards required of customers and external audits, for example BRC.
  • To ensure 100% compliance with the product specification to deliver product within agreed quality parameters
  • To manage and control the data collection systems and monitoring processes, ensuring that all documentation and communication is processed and delivered to the cross functional departments, as required on a timely and regular basis.
  • Assist the Process Supervisor to motivate, manage, train and develop team workers. To help identify training and development needs and to ensure the business has an effective, multi-skilled and engaged workforce.
  • To ensure the Process area runs at optimal output in accordance to production plans, whilst spotting opportunities for continuous improvement.
  • To ensure set KPI’s are met with the resources at your disposal and report reasons when not met.
  • To help manage and control costs, yields and giveaway within the Packing Department.

Qualifications, Skills and Experience


  • Strong communication skills
  • Self-Motivated
  • Enthusiasm and the ability to learn quickly
  • Good organisational skills
  • Team player
  • Problem solving


  • Experience of BRC and customer audit requirements
  • Experience of SAP software
  • Experience of Lean manufacturing techniques

Experience in stock control systems

Competencies required for role

  • People Management
  • Planning Skills
  • Time and Priority management
  • Effective Communication Skills
  • Problem solving skills
  • Team Working with all departments
  • Delegation and organisation skills

Key working relationships

  • Line Manager
  • Packing/Warehouse/Engineering
  • Technical/QA
  • Suppliers
  • HR
  • Sales
  • Purchasing/Planning


          Responsible to

       Process Supervisor



     Food Manufacturing /                Instant Coffee

      Employment Type








              Start Date


Health and Safety

The post holder will be responsible for health and safety in the area under his/her control on a day-to-day basis, and must ensure as far as is reasonably practicable, that he/she is familiar with all relevant Health and Safety legislation and recommendations and these are observed within his/her areas of responsibility.  Attention is drawn particularly to the existence of the Company’s policy statement on Health and Safety at Work.  Any accident in the post holder’s area must be recorded in the accident book.

This job description reflects the present requirements of the post. As duties and responsibilities change, the job description will be reviewed and be subject to amendment in consultation with the post holder

Want in? Let’s get started on something different, together. Apply today!

Cafea and Cafea UK are Equal Opportunity Employers and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, religion, sexual orientation, gender or identity.

How to apply

Please send over your CV or letters of application to:

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