Technical Services Manager
Careers > National Account Executive (Graduate)
At Cafea UK, we’re passionate about coffee and
committed to delivering safe, high-quality products that delight our customers
and consumers.
We’re looking for an experienced Technical
Services Manager to join our Technical team and play a key role in supporting
some of the UK’s leading retailers, foodservice customers and business
partners.
This is an exciting opportunity for a
customer-focused technical professional who enjoys building relationships,
managing multiple projects and ensuring products meet the highest standards of
safety, legality and quality.
What you’ll be doing
- Acting as the
day-to-day technical contact for our customers and manufacturing partners
- Managing
customer specifications and supporting the launch of new products
- Providing
technical support to National Account Managers and wider business teams
- Coordinating
customer visits, audits and follow-up actions
- Managing
consumer complaints and supporting investigations and trend analysis
- Ensuring
supplier approvals, certifications and technical documentation are
maintained
- Supporting
ethical sourcing, sustainability and customer compliance requirements
- Working
closely with colleagues across Technical, Commercial, Supply Chain and
Operations
What we’re looking for
- Experience
within a food manufacturing technical, quality or compliance role
- Strong
customer-facing and stakeholder management skills
- Experience
managing specifications and retailer requirements
- Excellent
organisation and attention to detail
- The ability
to manage multiple priorities and meet deadlines
- Strong
communication and problem-solving skills
- A proactive
approach and commitment to continuous improvement
Experience working with major retailers and
online specification portals would be advantageous.
Why Cafea UK?
At Cafea UK, you’ll join a business that
combines the agility of a local team with the strength and expertise of an
international coffee group. You’ll have the opportunity to work with leading
retail customers, develop your technical expertise and contribute to the
continued success of a well-established and respected business.
We offer a competitive salary and benefits package, alongside
opportunities for professional development and career growth.
Our values are simple: Passion, Integrity,
Innovation and Care.
Interested?
Apply via LinkedIn or email us directly at recruitment@cafeauk.com for more information.
Responsible to
Production Manager
Industry
Food Manufacturing / Instant Coffee
Employment Type
Full-time AM/PM
Department
Production
Start Date
ASAP
Health and Safety
The post holder will be responsible for health and safety in the area under his/her control on a day-to-day basis, and must ensure as far as is reasonably practicable, that he/she is familiar with all relevant Health and Safety legislation and recommendations and these are observed within his/her areas of responsibility. Attention is drawn particularly to the existence of the Company’s policy statement on Health and Safety at Work. Any accident in the post holder’s area must be recorded in the accident book.
This job description reflects the present requirements of the post. As duties and responsibilities change, the job description will be reviewed and be subject to amendment in consultation with the post holder
Want in? Let’s get started on something different, together. Apply today!
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How to apply
Please send over your CV or letters of application to: